Many of our Dynamics SL clients have had an issue when trying to void a check and receive the following error: Check status is not outstanding, please reenter.
The Fix:
In most cases, we found this problem is caused by a previous attempt to void the check and the batch has been saved and not released. If this is the case, press F3 or double right mouse click in the batch number field and see if you can find a batch with a status of H or B. Bring up the batch and see if it has the check number you want to void. Once you find it, release the batch.
If you have questions or need some assistance, visit our support page for more help.
